Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, such as when you:

• Contact us for IT services
• Fill out contact forms on our website
• Request quotes or consultations
• Sign up for our services
• Communicate with us via phone, email, or other channels

Types of Information We Collect:

• Contact Information: Name, email address, phone number, company name
• Business Information: Company size, industry, IT requirements
• Service Information: Details about your IT needs and requirements
• Technical Information: System specifications, network details, security requirements

2. How We Use Your Information

We use the information we collect to:

• Provide IT services and support
• Respond to your inquiries and requests
• Send you quotes and proposals
• Improve our services and customer experience
• Comply with legal obligations
• Send important service updates and notifications

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist us in operating our business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data transmission
• Regular backups and disaster recovery

5. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Kuwait. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Phone: 60607910
• Email: [email protected]
• Address: Ahmadi Governorate, Kuwait